Pick, Pack & Ship in Surrey, BC

PICK, PACK & SHIP FULFILLMENT BUILT FOR GROWING BRANDS

From inventory receiving to order preparation and delivery, keep your fulfillment workflow connected in one place.

True North Cargo supports e-commerce brands, retailers, importers, and growing businesses with pick, pack and ship services from our Surrey facility. We prepare orders accurately, handle custom packing workflows, and coordinate shipping or local delivery when your products are ready to move.

20,000 sq ft Surrey Facility

Pick, Pack & Ship Support

Local Delivery Available
True North Cargo pick pack and ship fulfillment team preparing orders

Fulfillment Flow

From Order Received to Order Out

See how a typical order moves through the fulfillment process, from the moment it comes in to the moment it leaves ready for your customer.

01

Order Received

Your order details enter the fulfillment workflow.

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02

Pick

The correct products and quantities are selected.

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03

Pack

Items are protected and packed for the order.

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04

Label & Brand

Labels, inserts, and brand details are applied.

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05

Dispatch

The finished order is checked and prepared to leave.

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06

Ship or Deliver

The order moves to shipping or local delivery.

Kitting & Bundling Available
Custom Packing Instructions
Returns Handling Support

How It Works

From Inventory to Customer in Four Steps

1

Receive Inventory

Products arrive at our Surrey facility and are prepared for storage and fulfillment.

2

Receive Orders

Your order information tells our team what needs to be prepared and where it needs to go.

3

Pick & Pack

Items are selected, checked, packed, labelled, and prepared according to the order requirements.

4

Ship or Deliver

Finished orders move to the next stage through shipping or coordinated local delivery.

Order Types We Support

Fulfillment Built Around the Way You Sell

Different businesses need different packing rules, order flows, and delivery methods. We can structure the fulfillment process around the type of orders your business actually receives.

01

Direct-to-Customer Orders

Individual e-commerce orders prepared for direct shipment or local delivery to your customer.

02

Retail & B2B Orders

Larger or repeat orders prepared for retailers, business customers, showrooms, or distribution partners.

03

Kits, Bundles & Subscription Orders

Multi-item orders that need products combined, inserts added, or components assembled before packing.

04

Custom Packing Workflows

Orders with specific labels, packing materials, promotional inserts, fragile handling, or other preparation rules.

Your Fulfillment Rules

Every Order Can Follow Your Packing Instructions

The fulfillment process does not need to be one-size-fits-all. Your account can be organized around the details that matter to your products, brand, and customers.

Sample Order Workflow
Ready to Pack
Products
SKU + Quantity Check
Packaging
Box + Protective Material
Branding
Label + Insert
Dispatch
Ship or Local Delivery
Special instructions: Add kitting, bundles, promotional materials, return instructions, or product-specific handling as needed.

What Can Be Customized

Build the Workflow Around Your Brand

✓

Product selection rules
SKU, quantity, bundles, substitutions
✓

Packing requirements
Boxes, wrapping, protective materials
✓

Labels & inserts
Branding, instructions, promotional pieces
✓

Kitting & bundling
Combine multiple items before dispatch
✓

Dispatch method
Shipping or coordinated local delivery
✓

Return instructions
Inspection, restocking, or next-step rules

Why Businesses Choose True North Cargo

A Fulfillment Partner Built Around Your Orders

Fulfillment works best when storage, order preparation, packing, and delivery are coordinated instead of treated as separate steps. Our operation helps keep those pieces connected.

Connected Storage + Fulfillment

Inventory can move from storage into order preparation without coordinating separate providers.

Careful Order Handling

Orders are prepared around product, packing, and labelling requirements.

Flexible Packing Workflows

Support for standard orders, custom packing, kits, bundles, and promotional inserts.

B2B + B2C Support

Prepare orders for direct customers, retail partners, or business destinations.

Kitting & Bundling

Combine multiple products or components into a finished shipment-ready package.

Local Delivery Coordination

Prepared orders can connect directly into our local delivery operation when needed.

Need storage or business moving support too? Explore our 3PL warehousing in Surrey BC and commercial moving services.

Ready to Simplify Your Fulfillment?

Put Your Order Fulfillment in One Place

Tell us what you sell, how your orders need to be packed, your typical volume, and where orders need to go. We’ll help you map out a practical fulfillment setup.

✓ Pick & pack✓ Kitting support✓ Local delivery

Pick, Pack & Ship FAQ

Frequently Asked Questions

Common questions about order preparation, e-commerce fulfillment, storage, returns, and delivery.

What does pick, pack & ship mean?

Pick, pack and ship is the process of selecting the correct products for an order, packing them according to the shipment requirements, and preparing the finished order for shipping or delivery.

Can you fulfill e-commerce orders?

Yes. Our fulfillment services are designed to support online brands and retailers that need inventory stored, orders prepared, packed, and moved to customers.

Can you handle kitting or bundled products?

Yes. We can prepare kits and bundles that combine multiple products, inserts, samples, or other components into a finished order.

Can you store inventory before orders are fulfilled?

Yes. Inventory can be stored at our Surrey facility and then moved into the fulfillment workflow as orders need to be prepared. For dedicated storage details, see our Warehousing page.

Can you handle returned orders?

We can receive returns and follow your instructions for inspection, restocking, or other next steps based on your return workflow.

Can you deliver fulfilled orders locally?

Yes. Prepared orders can be coordinated with our Local Delivery service for destinations across the Lower Mainland.